Shipping policy

Shipping Policy

We want you to know exactly what to expect once you place an order! Because we work with two different fulfillment partners, shipping times vary slightly depending on the item(s) you order.

Ready-to-Ship Items (Trendsi)

  • Processing time: Orders are picked, packed, and shipped within 2–5 business days.
  • Delivery time: Once shipped, most orders arrive within 2–5 additional business days (US-stocked items). A small number of items are sourced overseas and may take 5–10 business days to arrive.
  • Order tracking: You'll receive a tracking number by email as soon as your order ships.

Made-to-Order / Print-on-Demand Items (Printify)

  • Production time: Since these items are custom-printed just for you, please allow 2–7 business days for production before your order ships.
  • Delivery time: Once shipped, standard delivery typically adds another 2–5 business days.
  • Total estimated time: Please allow 5–9 business days from order date to delivery, on average. This can run longer during high-demand periods like the holidays.
  • Order tracking: You'll receive a tracking number by email once your item ships.

General Shipping Info

  • Order cutoff: Orders placed after [time, e.g. 12pm CST] will begin processing the next business day.
  • Multiple items: If your order includes both ready-to-ship and made-to-order items, they may arrive in separate packages, each with its own tracking number.
  • Shipping destinations: We currently ship within the United States. [Update this if/when you add international shipping.]
  • Shipping costs: Shipping rates are calculated at checkout based on your order and location. [Add flat rate or free-shipping threshold here if you offer one.]
  • Address errors: Please double-check your shipping address at checkout — we're not able to reroute a package once it has shipped, and orders returned due to an incorrect address may be subject to reshipping charges.
  • Delays: While we do our best to hit these timelines, weather, carrier delays, and peak seasons (like the holidays) can occasionally extend delivery times beyond our estimates.
  • Lost or stolen packages: If tracking shows your package as delivered but you haven't received it, please contact us within 7 days so we can look into it with the carrier.

Questions about your order's status? Email us anytime — we're happy to help.

This policy was last updated on [8/2026].